We’d Love To Help You Plan
Karen Coleman is a TICO certified independent Travel Advisor located in Ontario, Canada. You can reach her direct by phone, email or Facebook messenger.
Kaz Custom Travel provides a complimentary 15-minute travel consultation for first-time clients to determine their travel requirements, interests and wish-list. However, after the initial 15 minutes, either a Professional Service Fee or a Plan-to-Go Fee will be charged, depending on the type of trip.
Professional Service Fee
A Professional Service Fee in the amount of $50 will be charged for flight only bookings or all-inclusive resort packages. This fee will include services for research, customer care and to ensure best value. This fee is payable in advance, is 100% non-refundable and non-transferable, and will not be used towards the cost of your booking.
Plan-to-Go Fees will be charged by Kaz Custom Travel for professional services including travel consultations, advice and/or research and planning for all other vacation types, including, but not limited to, escorted tours, self-guided self-driving tours, self-guided rail tours, cruises, tailor-made tours, group tours and other complicated bookings (i.e. where more than one supplier is required, such as flights, accommodations, transfers, transportation and excursions).
The minimum Plan-to-Go Fee is $100, however, it will vary depending on the nature of the travel requirements, number of passengers in the group and duration of the trip. A Plan-to-Go Fee is payable in advance, is 100% non-refundable and non-transferable, and will not be used towards the cost of your booking.
Additional Service Fees
If no booking is made after we have carried out research and/or provided travel quotes and/or options, and another consultation is requested in relation to a new travel date, a new destination or changes to existing travel arrangements (such as flight changes, a different tour, different tour dates, extensions, additional passengers or removal of passengers), where more travel services, research and/or planning is required, an additional service fee will be charged.
Get in touch with Kaz Custom Travel to start planning your next bucket list trip.
*At the end of your Complimentary 15-minute Consultation, you will be asked to sign a Service Fee Agreement before any research is carried out. The service fee will be based on the information provided via this form and the answers provided during the consultation.
+1 519 716 6529